We accept payment via Paypal and Stripe. We do not offer cash on delivery (COD). 

All prices in the website are in US Dollars. 

Yes! Be sure to sign up for our newsletter to stay updated on the latest discounts, promotions, and special offers from Amazing Smart Watch.

Please e-mail us as soon as possible if you wish to change or cancel your order. Note that once the item has been fulfilled and marked as shipped, we are not able to make any changes or cancellations to your order.

We only accept exchange, return or refund if:

• Items received damaged
• Items received not functioning properly
• Not delivered to customer within 23 days to 25 days,
• Incorrect items received

You should return the order within 7 working days upon receiving the order. You will need to contact our customer service by the Email address as written below;

Email: hello.amazingsmartwatch@gmail.com 

in order to confirm your return request before sending back the item(s).  All return item(s) without our confirmation will be rejected. 

*For more details please refer to the Return Policy. 

To initiate a return, please visit our Returns page and follow the provided instructions. be sure to include your order number and the reason for the return.

We want your online shopping to be worry-free, so we use SSL (Secure Socket Layers)*, the industry standard encryption standard for online purchase. All of your personal information, including your credit card number, is encrypted by SSL while you are placing the order.

Additionally, every page of our store uses SSL encryption technology to protect our shoppers. You can verify this by looking up at your browser address bar and seeing "https://" in front of our web address and the padlock icon as well. This ensures that ALL data is encrypted and secure while browsing and shopping our store and that nothing gets out. 

You can reach our customer service teams via email at hello.amazingsmartwatch@gmail.com or by using the contact form on our website. We are here to help!

After your payment is verified, it takes up to 3-5 days to process and ship your order. This does NOT include weekends or holidays. In some cases, dispatch may take longer due to high demand or unusual circumstances. Shipping time may takes about 15-21 days in average. 

If you plan to give one of our items as a holiday gift, we recommend you place your order as soon as possible, 2-4 weeks before the date the holiday is happening otherwise there is a risk of the item not arriving there on time. We are not to held responsible for items that do not arrive before the holidays.  

You can enter your email to register as a member of our store, and all registered customers can enjoy free shipping benefits.

Alternatively, we offer free delivery on orders over $60.

Yes, we offer international shipping! Please check the shipping options at checkout for availability and costs.

The shipping time may vary as we do ship worldwide from different warehouses based on your location.

Customs charges - Customers can be charged for buying & importing product into their country. Amazing Smart Watch does not take responsibility for any customs or import fees that may incur once the parcel reaches its destination country, the recipient must cover these changes. Please note that Amazing Smart Watch does not collect or handle any tax charges or fees. If you have any queries regarding tax you may have been charged, please contact your local customs office. Unfortunately, we have no control over these charges, and cannot tell you how much these would be, as these fees vary widely from country to country. We recommend contacting your local customs office prior to ordering ANYTHING online, so you are not surprised by any unexpected charges. 

You can check your tracking information on our "Track Your Order" page.

You should have received an email with your tracking numbers in 3-5 days after your order has been shipped. Please check your junk mail as well if you couldn't find the email from your mailbox.

If you have not received the tracking number after 7 business days, please feel free to contact us via our email address: hello.amazingsmartwatch@gmail.com